Critical decisions are usually hard to make, but the decision I made today is an exception. Despite having chosen to continue my second year of study at NTU, Art, Design & Media, I have left to join Zopim as a full-time Product Designer.
Back in 2010, I interned at Zopim soon after graduating from Nanyang Poytechnic. Zopim only had 7 employees (including the 4 co-founders) working in a cramped office that resembled a cargo container. Located at NUS Prince George Park incubator centre, the office was not the best working environment, but it was certainly a host to many enjoyable moments. It was unfortunate that I was only able to join them for 2 months due to National Service.
Zopim, today, is better established and has her own office. It’s a totally different atmosphere compared to 3 years ago, and it’s definitely grown to become a much more lively and fun place to work in. Over the years, Zopim has got hold of many talented developers, designers and customer support representatives (CSRs) to improve her live chat service. Having so many great minds working in the same environment means that designers are not the only ones building the user experience design – it involves the entire team.
I’m lucky to have this opportunity to work with these great developers and designers. I’m proud to be part of the team that worked on the mobile optimised widget and I can’t wait to continue build more amazing products.